Getting Started with Help Scout Desk


After installing and activating a new Sprout Apps sub menu will show named Help Scout Desk. Navigate to that page and enter your Help Scout API key and Mailbox ID.

Finding the API key helpscoutdesk_api

Finding the Mailbox ID


Setup – Shortcodes

Shortcodes are used to display the table, conversation view or response form. 

The basic setup is to create a “Support” page within your WordPress site. Then add these two shortcodes:

That’s it!

For an advanced setup review the 
full shortcodes documentation.